Exploring Chinese consumers' attitude and behavior toward smartphone recycling

Exploring Chinese consumers' attitude and behavior toward smartphone recycling

作者:Bai, H(Bai, Hua);Wang, J(Wang, Jing);Zeng, AZ(Zeng, Amy Z.)

JOURNAL OF CLEANER PRODUCTION

DOI:10.1016/j.jclepro.2018.03.253

出版年:JUL 1 2018

文献类型:Article

摘要

This paper aims to provide latest research results on consumer attitudes and behaviors about smartphone recycling. In particular, the study considers China as an example and reviews the country's recent progress in legislation and business practice in smartphone recycling. The study relies on a national survey to identify the patterns and trends in Chinese consumers' recycling attitudes and behaviors. Our results show that on top of incentive and convenience, information security is the number one requirement for consumers to recycle their smartphones. Additionally, although China has made significant progress in improving social environment and people's consciousness for phone recycling, more people still choose to store their waste smartphones at home. Moreover, the impact of recycling service on the sales of new phones is also discussed in the context of closed-loop supply chain design. As an exploratory attempt to understand smartphone recycling from the consumers' perspectives, this article presents critical factors influencing consumers' attitudes and behaviors in China, and sheds new lights on future academic research directions as well as on managerial applications and policy-making. (C) 2018 Elsevier Ltd. All rights reserved.

作者关键词:Mobile phone recycling;Smartphone;Consumer behavior;WEEE

KeyWords Plus:MOBILE PHONES;CELL PHONES;WASTE;RECOVERY;DISPOSAL;GENERATION;COLLECTION;RETURN

通讯作者地址:Bai, H (通讯作者)

地址:

电子邮件地址:hbai1115@163.com

ELSEVIER SCI LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND

研究方向:Science & Technology - Other Topics; Engineering; Environmental Sciences & Ecology

Web of Science 类别:GREEN & SUSTAINABLE SCIENCE & TECHNOLOGY; Engineering, Environmental; Environmental Sciences

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